Privacy Policy:

At The Desert House, we are committed to protecting the privacy and confidentiality of our guests’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data. We encourage you to read this policy carefully to understand how we handle your information.

1. Information We Collect:

   • Personal Information: When you make a reservation or use our services, we may collect personal information such as your name, contact details, payment information, and any preferences or special requests you provide.
   • Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and other statistical data. This helps us improve our website and tailor our services to better meet your needs.

2. Use of Information:

   • Providing Services: We use your personal information to process your reservations, manage your bookings, and provide the services you request.
   • Communication: We may use your contact information to communicate with you regarding your reservation, respond to inquiries or requests, and provide important updates or information about our services.
   • Marketing: With your consent, we may occasionally send you promotional materials or offers about The Desert House. You can opt-out of receiving such communications at any time.
   • Internal Purposes: We may use your information for internal purposes, such as data analysis, research, and improving our services.

3. Data Security:

   • We have implemented appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, or alteration. We regularly review and update our security practices to ensure the ongoing protection of your data.
   • However, please note that no method of transmission or storage over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

4. Data Retention:

   • We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
   • If you wish to have your personal information removed from our systems, please contact us using the information provided in the “Contact Us” section below.

5. Sharing of Information:

   • We may share your personal information with trusted third parties, such as payment processors and service providers, to facilitate and enhance our services. These third parties are contractually obligated to handle your information securely and in accordance with applicable privacy laws.
   • We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent, except as required by law.

6. Your Rights:

   • You have the right to access, correct, or delete your personal information held by us. If you would like to exercise these rights or have any concerns about your privacy, please contact us using the information provided below.

7. Changes to the Privacy Policy:

   • We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: The Desert House 2nd Avenue 22, Uis, Namibia Email: [email protected]

By using our services or providing your personal information, you signify your consent to the terms of this Privacy Policy.